Terms of Service

Overview

Welcome to Auretanvi™.

Throughout this website, the terms “we,” “us,” and “our” refer to Auretanvi™. We provide this online store, including all related content, products, services, features, and tools, to offer customers a convenient and enjoyable shopping experience.

These Terms of Service (“Terms”) explain the conditions that apply when you access, browse, or purchase products through our website. By using our website or placing an order, you agree to follow these Terms along with our Privacy Policy and other applicable policies.

Please review these Terms carefully before using our services. If you do not agree with any part of these Terms, please discontinue use of our website.

SECTION 1 - Website Access & Customer Accounts

By accessing Auretanvi™, you confirm that you meet the legal age requirements in your location or have received permission from a parent or legal guardian when applicable.

When using our website, placing an order, or creating an account, you may be required to provide information such as:

• Email address

• Billing details

• Shipping information

• Payment information

You agree that all information provided is accurate, complete, and up to date.

You are responsible for protecting your account details and maintaining the confidentiality of your login information. Any activity performed through your account remains your responsibility.

Accounts may not be transferred, sold, or assigned to another individual without our approval.

SECTION 2 - Products & Product Information

At Auretanvi™, we make every effort to display our products as accurately as possible.

However, please understand that:

• Product colors may vary slightly depending on your screen settings and device display

• Product images are intended to provide a general representation

• Product details, availability, and descriptions may be updated when necessary

We reserve the right to modify, replace, or discontinue products at any time without prior notice.

Product availability and purchase limits may vary depending on location, demand, or other circumstances.

SECTION 3 - Orders & Purchases

Submitting an order through Auretanvi™ represents your request to purchase products.

We reserve the right to review, accept, or decline any order at our discretion.

An order is considered accepted only after payment has been successfully processed and an order confirmation has been issued.

Please carefully review your order information before completing checkout, including:

• Product selection

• Quantity

• Shipping address

• Contact information

Once an order enters processing, changes or cancellations may no longer be available.

All returns, refunds, and exchanges are handled according to our Return & Refund Policy.

Products purchased through Auretanvi™ are intended for personal use and are not authorized for unauthorized resale or commercial distribution.

SECTION 4 - Pricing & Payment Information

Prices, discounts, and promotional offers displayed on our website may change at any time.

The final price charged will be the amount shown during checkout and confirmed in your order confirmation email.

Unless otherwise stated, customers are responsible for any applicable:

• Shipping fees

• Taxes

• Customs charges

• Import fees

You agree to provide accurate payment and billing information when completing a purchase.

By submitting payment information, you confirm that:

• You are authorized to use the selected payment method

• Your payment details are accurate

• All charges related to your purchase will be completed successfully

SECTION 5 - Shipping & Delivery

Auretanvi™ works with trusted shipping partners to deliver your orders.

Estimated delivery times are provided as general guidance and are not guaranteed arrival dates.

We are not responsible for delays caused by:

• Shipping carriers

• Weather conditions

• Customs processing

• Events outside of our reasonable control

Once an order has been transferred to the shipping carrier, responsibility for delivery progress belongs to the carrier.

SECTION 6 - Intellectual Property Rights

All content available on Auretanvi™, including but not limited to:

• Brand names

• Logos

• Product designs

• Images

• Text

• Graphics

• Website layouts

• Videos and other materials

is owned by Auretanvi™ or its authorized partners and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes only.

Without written permission, you may not:

• Copy or reproduce website content

• Modify or distribute materials

• Use our trademarks or branding

• Create unauthorized commercial materials

All rights not specifically granted remain reserved by Auretanvi™.

SECTION 7 - Third-Party Services & Tools

Our website may include features, services, or tools provided by third parties.

These third-party services are provided separately and may operate under their own terms and policies.

Auretanvi™ does not control or guarantee the availability, accuracy, or performance of third-party services.

Your use of these services is at your own discretion and responsibility.

SECTION 8 - External Links

Our website may contain links to third-party websites or resources.

These external websites are not operated or controlled by Auretanvi™.

We are not responsible for:

• Third-party website content

• Products or services offered by external companies

• Privacy practices of external websites

Before using third-party websites, we recommend reviewing their policies and terms.

SECTION 9 - Relationship With Shopify

Auretanvi™ uses Shopify as the platform that supports our online store operations.

However, purchases made through our website are transactions directly between you and Auretanvi™.

Shopify is not responsible for products purchased from our store, customer service matters, or issues related to transactions between customers and Auretanvi™.

SECTION 10 - Privacy Protection

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that you understand how your information may be collected, processed, and used to provide services, complete transactions, and improve your shopping experience.

SECTION 11 - Customer Feedback

If you submit reviews, comments, suggestions, photos, or other content to Auretanvi™, you grant us permission to use that content for business purposes, including improving and promoting our products and services.

You confirm that:

• You own the content you submit

• Your submission does not violate another party’s rights

• Your content does not contain unlawful or harmful material

Auretanvi™ reserves the right to remove content that violates these Terms or applicable laws.

SECTION 12 - Errors & Updates

Occasionally, information on our website may contain errors, including product details, pricing, availability, or promotions.

Auretanvi™ reserves the right to correct mistakes, update information, or cancel orders affected by inaccurate information when necessary.

SECTION 13 - Prohibited Activities

You agree not to use our website for unlawful activities or purposes that may harm Auretanvi™, our customers, or other users.

Prohibited activities include:

• Attempting unauthorized access

• Uploading harmful software

• Misusing website content

• Collecting customer information without permission

• Providing false information

• Interfering with website security or operation

We reserve the right to restrict access or terminate accounts that violate these Terms.

SECTION 14 - Termination

Auretanvi™ may suspend or terminate access to our services if we determine that a user has violated these Terms.

Any obligations that naturally continue after termination will remain effective.

SECTION 15 - Disclaimer

Our website and products are provided on an “as available” basis.

While we work to provide accurate information and reliable products, Auretanvi™ does not guarantee that:

• Website access will always be uninterrupted

• Information will always be completely error-free

• Products will exactly match every individual expectation

Your use of our services is at your own discretion.

SECTION 16 - Limitation of Liability

To the fullest extent permitted by law, Auretanvi™ shall not be responsible for indirect, incidental, or consequential damages resulting from:

• Website use

• Product purchases

• Service interruptions

• Errors or omissions

Certain laws may provide additional rights depending on your location.

SECTION 17 - Indemnification

You agree to protect and hold harmless Auretanvi™, its partners, service providers, and affiliates from claims, damages, or expenses resulting from:

• Your violation of these Terms

• Your misuse of our services

• Your violation of applicable laws or third-party rights

SECTION 18 - Severability

If any section of these Terms is found invalid or unenforceable, the remaining sections will continue to remain effective.

SECTION 19 - Entire Agreement

These Terms, along with our Privacy Policy and other posted policies, represent the complete agreement between you and Auretanvi™ regarding your use of our services.

SECTION 20 - Assignment

You may not transfer your rights or responsibilities under these Terms without written approval from Auretanvi™.

Auretanvi™ may transfer its rights and obligations when necessary.

SECTION 21 - Governing Law

These Terms of Service shall be governed by applicable laws in the jurisdiction where Auretanvi™ operates.

SECTION 22 - Changes To These Terms

We may update these Terms from time to time.

Any changes will be posted on this page, and continued use of our website after updates means you accept the revised Terms.

SECTION 23 - Contact Information

If you have questions regarding these Terms of Service, please contact us:

Auretanvi™
Maeday Outpost
610 N Hoover St
Los Angeles, CA 90004
United States

Email:
service@auretanvi.com

Thank you for choosing Auretanvi™ — creating joyful moments for pets and the people who love them.